Shipping and Refund Policies

Where do you ship?

Bella Joy Pottery currently only ships within the United States. All shipping rates are in real time through the USPS.

How long will it take for my order to arrive?

Orders will ship in 3-10 business days. Order placed during the weekend will be processed on Monday. If you need your order by a specific date please let me know in advance.

Will my order arrive safely?

Yes! All order are wrapped with corrugated paper products or recycled materials. In case of damage, please contact me immediately.

What is your return and refund policy?

Bella Joy Pottery wants you to love your purchase, you make this possible. If you receive your item and are concerned please contact us. All work the is returned safely paid for by the customer will be given a refund on the price of the item, not the cost of shipping. Refunds/replacements can be made up to 90 from initial purchase.